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Frequently asked questions

If the contract is terminated, how long can I still access OuderApp?

  • Updated

After the termination of the childcare, your Parent Portal account and thus your access to OuderApp will remain available. However, the functionality of your account will become increasingly limited:

  • You will have two weeks to continue writing in the diary and you will still receive news(letters) from the childcare organization.

  • You will have eight weeks to download photos and the diary.

  • After those eight weeks, you can continue using the app to access your invoices and annual statements.

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