When you see the message “The server cannot be reached at the moment, please try again later” on the OuderApp login screen, it means you have entered an incorrect URL. The app is trying to connect to a parent portal environment that does not exist, which is why you are seeing this error message.
Solution: Go back to the initial login screen of the OuderApp and enter the name of your childcare organization in the <domain> field as specified in the activation email for your account.
Do not include https:// and you do not need to fill in the part .ouderportaal.nl, as this is already pre-filled in the app.
When you tap on .ouderportaal.nl, it changes to .revalidatieportaal.nl
Tapping it again will change it back.
I am receiving the message 'The server cannot be reached at the moment.'
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